PRIVACY POLICY

Effective Date: July 1, 2026

Your Privacy Matters

At HaciendAroma, we value your trust. We are committed to protecting your personal information and being transparent about how it is collected, used, and stored.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.haciendaroma.com, contact us, subscribe to our mailing list, purchase products, or inquire about our private label services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information including:

Personal Information

  • Name

  • Business Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Project Information

  • Purchase History

  • Payment Information (processed securely through third-party providers)

You provide this information voluntarily when you:

  • Complete a contact form

  • Request pricing

  • Request a sample

  • Subscribe to our mailing list

  • Purchase products

  • Request a proposal

  • Begin a private label project

2. Website Analytics

Our website is hosted by Squarespace, which automatically collects information necessary to operate and improve the website.

This may include:

  • Browser type

  • Device information

  • Operating system

  • IP address

  • Website pages visited

  • Previous referring website

  • Internal links clicked

  • Search activity

  • Scroll activity

  • Time spent on pages

  • Timestamps

This information helps us better understand how visitors use our website so we can improve your experience.

3. Cookies

Our website uses cookies and similar technologies.

Cookies help:

  • Keep the website secure

  • Improve website functionality

  • Remember preferences

  • Measure website traffic

  • Analyze visitor behavior

Certain analytics cookies are only activated after you accept our cookie banner.

You may disable cookies through your browser settings, although some website features may not function properly.

4. Email Communications

If you subscribe to our mailing list, you may occasionally receive:

  • Studio updates

  • Product launches

  • Fragrance inspiration

  • Educational content

  • Promotions

  • Industry news

You may unsubscribe at any time by clicking the unsubscribe link included in every email.

5. Orders & Payments

When you purchase products or services, we collect information necessary to process your order.

This may include:

  • Name

  • Billing Address

  • Shipping Address

  • Phone Number

  • Email Address

  • Order Details

Payments are securely processed by trusted third-party providers such as Stripe through the Squarespace platform.

HaciendAroma does not store complete credit card information.

6. Private Label Inquiries

When requesting:

  • Pricing

  • Samples

  • Proposals

  • Estimates

  • Custom fragrance development

  • Private label services

we may collect additional business information necessary to prepare your proposal.

Examples include:

  • Business name

  • Brand information

  • Project goals

  • Packaging preferences

  • Product specifications

  • Estimated quantities

  • Timeline

This information is used solely to prepare your project.

7. Shipping Information

When physical products are purchased, we share necessary shipping information with our shipping providers.

This may include:

  • Name

  • Shipping Address

  • Phone Number

  • Email Address

Information is shared only for order fulfillment.

8. Google Places

Our website may use Google Places API to assist with address auto-completion during checkout.

Information entered into address fields may be shared with Google solely to improve your checkout experience.

9. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Prepare proposals

  • Process orders

  • Deliver products

  • Communicate with you

  • Improve our website

  • Provide customer support

  • Send requested marketing communications

  • Meet legal obligations

We do not sell your personal information.

10. Third-Party Providers

We work with trusted service providers, including:

  • Squarespace

  • Stripe

  • Shipping carriers

  • Email marketing providers

  • Google Places API

Each provider maintains its own privacy practices.

11. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your information.

While no online system can guarantee absolute security, protecting your information is important to us.

12. Your Privacy Rights

Depending on where you reside, you may have the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion

  • Withdraw marketing consent

  • Request information about how your data is used

Requests may be submitted using the contact information below.

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA)and the California Privacy Rights Act (CPRA).

These rights may include:

  • Knowing what personal information we collect

  • Requesting deletion

  • Correcting inaccurate information

  • Limiting certain uses of personal information

HaciendAroma does not sell or share personal information for cross-context behavioral advertising.

14. Children’s Privacy

Our website is intended for adults and businesses.

We do not knowingly collect personal information from children under the age of 13.

15. Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised Effective Date.

16. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at info@haciendaroma.com